Returns & Exchanges

Introduction

These Returns & Exchanges Terms and Conditions outlined on this webpage govern your agreement with the policies of Jaalemart, regarding product returns and exchanges.

By purchasing from this Platform, you agree to the terms outlined here. If you do not agree with these terms, you should not proceed with your purchase for the potential of a return or exchange.

Product Returns

Jaalemart allows product returns within a specified period from the date of purchase, provided the items are in their original condition, unopened, and with all packaging and receipts.

Exchange Policy

If you wish to exchange an item for any reason, whether for a different size, color, or a different product altogether, Jaalemart will accommodate this request within a set timeframe after the purchase, subject to product availability.

Conditions for Returns and Exchanges

Products must be returned or exchanged with no signs of use, wear, or damage. Certain types of items may be exempt from being returned or exchanged, such as perishable goods, custom products, and personal care items.

Process for Returns and Exchanges

To initiate a return or exchange, contact our customer service team via the contact information provided. Detailed instructions will be provided on how to proceed with the return or exchange.

Restocking Fee

Jaalemart may charge a restocking fee on certain returns which will be specified in the product terms at the time of purchase.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.

Your Privacy

Please read our Privacy Policy.

No warranties

Returned items must be in the same condition in which they were received. Jaalemart makes no warranties regarding the condition of the product upon return.

Limitation of liability

Jaalemart will not be held liable for any items damaged or lost during return shipping. We recommend using a trackable shipping service or purchasing shipping insurance.

Variation of Return and Exchange Policy

Jaalemart is permitted to revise these Return and Exchange Policies at any time as it sees fit, and by making a purchase from this Platform, you are expected to review these policies on a regular basis.

Governing Law & Jurisdiction

These policies shall be governed by and interpreted in accordance with the laws of the jurisdiction where Jaalemart operates, and any disputes will be resolved in the applicable state and federal courts located in said jurisdiction.